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Privacy Policy

1. Identity of the Data Controller

This website is operated by:

2. Legal Framework

Eco Tours Chachagua complies with Law No. 8968 – Law on the Protection of Individuals against the Processing of Personal Data of Costa Rica, its regulations, and all applicable national regulations on data protection, electronic commerce, and digital services.

3. Personal Data Collected

The following personal data may be collected:

  • Full name

  • Email address

  • Phone number

  • Data submitted through forms

  • Reservation information

  • Browsing data

  • IP address

4. Purpose of Data Processing

Personal data will be used for:

  • Responding to inquiries and requests

  • Reservation management

  • Provision of tourism services

  • Customer communication

  • Sending requested information

  • Administrative management

  • Service improvement

  • Internal statistical analysis

5. Legal Basis for Processing

Data processing is based on:

  • User consent

  • Contractual relationship

  • Legitimate interest of the data controller

  • Compliance with legal obligations

6. Data Retention

Personal data will be stored only for the time necessary to fulfill the purposes for which it was collected or as required by applicable law.

7. User Rights

Users may exercise their rights of:

  • Access

  • Rectification

  • Cancellation

  • Objection

By sending a request to: info@ecotourschachagua.com

8. Data Security

Eco Tours Chachagua adopts appropriate technical, organizational, and administrative measures to ensure the security, confidentiality, and integrity of personal data.

9. Data Disclosure

Personal data will not be transferred to third parties, except where legally required or when necessary for the provision of contracted services.

10. External Links

This website may contain links to third-party websites. Eco Tours Chachagua is not responsible for the content, policies, or practices of such external sites.

11. Modifications

Eco Tours Chachagua reserves the right to modify this Privacy Policy at any time by publishing updates on this website.

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Privacy Policy

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